Authentication is the means by which you identify yourself to utilise a given service. There are different means of authentication on campus for different services. This guide outlines all of them.

Student ID & Access Code

250055555 & 8924

- Activating your Western Identity

- Making a new Western Identity password

- Public Labs

Western Identity Username & Password

Awaldo & Qht5*pTR

- your Western email

- Student Services

- Student Center
  This includes Registration, Change of Address and   other services.
- Western Libraries electronic resources

  1. If you've forgotten your Access Code, it can be retrieved on the Student Services website by providing your student number, birth date and SIN.
  2. If you've forgotten your Email Password, you can make a new one on the ITS website by providing your student number & Access Code.
  3. Your Western Identity Username & Password are assigned by ITS. Please note that it is your responsibility to check your Western email.

Password Tips

  1. Don't share your passwords with anyone.
  2. It's best to memorize--if you must write your passwords down, keep the paper in a secret place.
  3. Notify the Registrar's Office 519-661-2100 and ITS 519-661-3800 if you
    believe one or more of your passwords have become compromised.

Check Your Western Email

If you don't have a regular computer on which to set up your Western email account, you can check it online--just like a hotmail or yahoo account.

The service is available from any internet connected computer that has a web browser.

Be aware that for reasons of confidentiality many offices on campus will only respond to email that comes from your Western account.

For more help on this & other topics please return to the Office of the Registrar FAQ Page.

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